Over 50 years ago our founder, Lorne Berggren identified a need to provide additional support his valued customers at Mould-Tek Industries, which he founded in 1961. At the time, Mould-Tek’s focus was on supplying injection moulding machines to the Canadian Plastics industry.
He saw that his customers needed cooling to support their machines. This was the beginning of the Berg journey.
Berg was the product of a customer service need and that drive to help is deeply embedded in our DNA.
From the beginning, we looked at every project from the perspective of a custom solution; addressing the specific needs of the client rather than trying to fit an off-the-shelf standard offering. While our early solutions were relatively simple, our focus was always reliability and performance.
This vision led us to provide an expanded field service-oriented offering. Not only did we provide a design solution and then manufacture that solution, but we also identified the need to install and commission the cooling equipment to ensure proper function and performance. Soon Berg Service was providing after-sales support to ensure our clients were operating at peak performance.It wasn’t long before word got around that our customer centric “turnkey” business model was sought after not only in the plastics industry but across industrial processes in general.
Today we have Service Branches across the country and customers spread across 50 countries around the world.
I am grateful to be part of a company that has come such a long way in 50 years. It’s hard to believe that what started out as cooling solutions for the Canadian plastics industry has evolved into supplying sophisticated solutions such as: cooling for electron accelerators, and life support cooling and heating equipment for hyperbaric chambers on deep-sea dive ships, and Nasa space capsules while on the launch pad. We’re providing environmental mitigation equipment to capture flare gas at oil wells and cooling for irradiation sterilization equipment. The opportunities seem endless and motivate us every day.
I am so very proud of the people that make up our customer support teams; from our sales engineers who conceptualize solutions with our clients, to our design engineers and purchasing teams who provide the details and components for our manufacturing team. Packages are then fabricated and assembled; controls are programed, and the equipment is factory tested for quality control. Our Service teams then install, commission, and train our clients on operating the product and provide after-sales Service support.
To all our employees, customers and friends – I thank you for your continued commitment to Berg.
This is a wonderful time in our journey and it is very exciting to talk about what we’ve accomplished in our first 50 years….I can only imagine what the next 50 years will bring.